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Account support

Manage your subscription.

Subscriptions are managed by the store account used for purchase. Choose your store below to review renewal details or cancel.

Open the store that billed you.

Apple App Store

View your active subscriptions on the Apple device or account used to purchase BodyFat AI. Cancellation takes effect according to the billing terms shown by Apple.

Open Apple subscriptions

Google Play

Open Google Play subscriptions using the Google account that completed the purchase. Cancellation takes effect according to the billing terms shown by Google.

Open Google subscriptions

Deleting BodyFat AI does not cancel billing

Removing the app or deleting your BodyFat AI account does not cancel a Store subscription. Cancel with Apple or Google first if you do not want the subscription to renew.

Restore a purchase

Sign in with the BodyFat AI account and Store account originally used for the purchase, then use the restore purchase option where available. If access is not restored, send us the Store, purchase date, and a receipt or order reference that contains no sensitive payment information. Do not send payment card details or account passwords.

Refunds and billing questions

Apple and Google process payments and refund requests under their own policies. If a charge is unfamiliar, first confirm which Store account made the purchase. For entitlement or account access questions, contact us and include enough information to locate the purchase.

Still need a hand?

Our support team can help identify the right next step without asking for sensitive payment credentials.

Contact support